Privacy Policy

This Privacy Policy ("Policy") describes how jilli ok Casino ("jilli ok," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("Player," "you," "your") who access or use the jilli ok Casino website and associated services (collectively, the "Platform"). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

1. Introduction

1.1 jilli ok Casino is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is designed to be transparent, clear, and consistent with applicable data protection laws and regulations.

1.2 This Policy applies to all personal data collected through the jilli ok website, mobile platform, customer support channels, and any other touchpoints through which you interact with jilli ok Casino.

1.3 Please read this Policy carefully. If you have any questions about how jilli ok handles your personal data, you may contact our Data Protection team using the details provided in Section 15.

2. Data Controller

2.1 For the purposes of applicable data protection legislation, jilli ok Casino is the data controller responsible for the personal data collected through the Platform.

2.2 As data controller, jilli ok determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.

3. Data We Collect

3.1 jilli ok Casino collects the following categories of personal data:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government-issued ID	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, home address	Account communication, support, notifications
Financial Data	GCash number, bank account details (BPI, BDO, Metrobank), transaction history	Deposits, withdrawals, fraud prevention
Technical Data	IP address, device type, browser, operating system	Security, fraud detection, platform optimization
Usage Data	Games played, session duration, betting history, login times	Responsible gaming monitoring, personalization
Communications Data	Support chat logs, email correspondence	Customer service, dispute resolution, quality assurance

3.2 jilli ok does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by applicable law.

4. How We Collect Data

4.1 Directly from you. When you register an account on jilli ok, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions, you provide personal data directly to us.

4.2 Automatically. When you use the jilli ok platform, we automatically collect technical and usage data through cookies, log files, and similar tracking technologies. This includes your IP address, device identifiers, and browsing behavior on the Platform.

4.3 From third parties. jilli ok may receive data about you from identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and regulatory bodies where required by law.

5. How We Use Your Data

5.1 jilli ok Casino uses your personal data for the following purposes:

• To create and manage your jilli ok account and verify your identity
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods
• To provide customer support and respond to your queries and complaints
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities
• To comply with legal and regulatory obligations, including PAGCOR reporting requirements
• To monitor and enforce responsible gaming commitments, including age verification and self-exclusion
• To send you account-related notifications, security alerts, and service updates
• To personalize your experience on the jilli ok platform
• To analyze platform performance and improve our services
• To send promotional communications where you have provided consent to receive them

6. Legal Basis for Processing

6.1 jilli ok processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements and PAGCOR directives.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

7. Data Sharing and Disclosure

7.1 jilli ok Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

7.2 We may share your personal data with the following categories of recipients:

• Service providers: Identity verification providers, payment processors, IT infrastructure providers, and customer support platforms that process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR and other Philippine government agencies where disclosure is required by law or regulatory directive.
• Law enforcement: Philippine law enforcement agencies where disclosure is required by a valid legal order or to prevent or investigate criminal activity.
• Game providers: Third-party game studios whose games are hosted on the jilli ok platform may receive limited technical data necessary to deliver their games.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7.3 All third parties with whom jilli ok shares personal data are required to handle such data in accordance with applicable data protection laws and our contractual requirements.

8. Cookies & Tracking Technologies

8.1 jilli ok Casino uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

8.2 We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for security, session management, and core functionality.
• Performance cookies: Collect anonymized data about how players use jilli ok, helping us identify areas for improvement. No personally identifiable information is collected by these cookies.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalized experience.
• Marketing cookies: Used only where you have provided consent, to deliver relevant promotional content. You may withdraw consent at any time through your account settings.

8.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilli ok platform.

9. Data Retention

9.1 jilli ok retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations.

9.2 In accordance with Philippine anti-money laundering regulations and PAGCOR requirements, transaction records and identity verification documents are retained for a minimum of five (5) years following the closure of your account or the completion of the relevant transaction.

9.3 Communications data, including customer support records, is retained for a period of three (3) years to support dispute resolution and quality assurance.

9.4 Where data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jilli ok will securely delete or anonymize such data.

10. Your Data Rights

10.1 As a data subject under applicable Philippine data protection law, you have the following rights with respect to your personal data held by jilli ok Casino:

• Right to be informed: The right to know what personal data jilli ok collects and how it is used — which this Policy fulfills.
• Right of access: The right to request a copy of the personal data jilli ok holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to object: The right to object to processing based on legitimate interests, including direct marketing.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

10.2 To exercise any of these rights, please contact jilli ok's Data Protection team using the contact details in Section 15. We will respond to verified requests within thirty (30) days.

10.3 jilli ok will not discriminate against you for exercising your data rights. However, certain rights may be limited where processing is required to fulfill legal obligations or to protect the rights of others.

11. Data Security

11.1 jilli ok Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and jilli ok servers
• Encryption of sensitive data at rest, including financial information and identity documents
• Two-factor authentication (2FA) available for all player accounts
• Regular security audits and penetration testing of the Platform
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Incident response procedures to detect, report, and address data security breaches promptly

11.2 In the event of a data breach that is likely to result in a risk to your rights and freedoms, jilli ok will notify you and the relevant regulatory authority in accordance with applicable law.

11.3 While jilli ok takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilli ok login credentials.

12. Children's Privacy

12.1 jilli ok Casino is strictly an adult platform. In accordance with Philippine gaming regulations, the minimum age to register and use jilli ok is twenty-one (21) years. The Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21.

12.2 If jilli ok becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on jilli ok, please contact our support team immediately.

13. Third-Party Links

13.1 The jilli ok platform may contain links to third-party websites or services, including game providers and payment processors. This Privacy Policy applies solely to data collected by jilli ok Casino and does not cover the privacy practices of any third-party websites.

13.2 jilli ok is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the jilli ok platform.

14. Changes to This Policy

14.1 jilli ok Casino reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

14.2 The date of the most recent revision is displayed at the top of this page. Your continued use of the jilli ok platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

14.3 We encourage you to review this Policy periodically to stay informed about how jilli ok protects your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jilli ok Casino, please contact our Data Protection team. We are available 24/7 to assist you.

Email: [email protected]

Please include your registered username and a clear description of your request to help us respond promptly and accurately.